Anydesk About

Anydesk mouse unblock Anydesk mouse cursor not showing Anydesk mouse issueAbout this video-anydesk mouse lockedOur social links-Instagram- https://www.ins. AnyDesk is a free Remote Desktop Application for Windows, Mac, Linux, and mobile that does not require creating an account to be used. According to the developers, the program has a secure connection with encryption and a proprietary codec that ensures seamless transmission. Unlike AnyDesk Lite, you can install your license on as many devices you like, but the number of concurrent sessions is critical. If you need more than one active session at the same time, you can, of course, book additional simultaneous sessions on request.

Lately, we’ve told you a lot about new updates to our software, what happens behind the scenes and who can profit from remote desktop software like AnyDesk. But have you ever wondered what is at the core of AnyDesk’s application? Why do you even need remote access and what is AnyDesk about? When it comes to remote support, you’ll see that there really is no alternative to a quality remote desktop solution.

At its core, remote access means connecting one computer to the other and viewing and interacting with the remote device’s screen. There are many use cases for remote access ranging from simple screen sharing to professional IT support, as well as a plethora of solutions. Let’s explore what makes AnyDesk the right tool for the job.

High-Quality Performance

Performance is what elevates the best remote desktop software above the rest. To be able to see another device’s screen – whether it’s from the next room or the other side of the world – means an image needs to be sent to you first. Having to wait for that image having a significant delay – defeats the entire purpose of screen sharing.

That’s why AnyDesk transmits 60 frames per second. This works via a video codec called DeskRT that’s designed for fast data transmission even at low bandwidths. When connecting to a friend’s computer, you can then simultaneously follow their activity on the remote screen. For example, if they want to show you their home videos or show you how a tool works, you will see what they see in real time. Sure, you could use a screen sharing tool, but here is why AnyDesk is a great alternative:

A remote desktop tool can also function as a remote control. People can use a smartphone, view the screen of a big machine, and control it.

Lightweight Tools

Companies often use remote desktop software to provide remote support to their employees. Being able to connect to any device in the world is an excellent alternative to in-person IT support. Support staff don’t need to be physically present to assist their co-workers, which saves significant time and energy. Therefore, the software needs to be light and simple to use. If someone has an urgent support request, they shouldn’t have to download and install a large application with a complicated installation process. AnyDesk, for example, is a 3MB file that doesn’t need to be installed.

Versatile Use Cases

Remote support isn’t the only reason companies use remote access software. Sometimes the IT department has to roll out new software on all devices. Other times co-workers want to work on documents together. Some employees work from home and connect to their work PC or use a tablet to work on a high-performance computer. Good remote desktop software should be suited for these different use cases and work on all platforms. With AnyDesk, you can connect from an Android smartphone to a MacBook, from Linux to Windows and more.

Top-Level Security

Finally, remote desktop software must be secure. In fact, security needs to be a priority. At AnyDesk, we take security very seriously. First, we wrapped our software in multiple layers of security, including banking-standard TLS-technology. Then, we developed our software to include a significant number of security settings and permissions that allow the user to customize the software to meet their security needs. Lastly, we make an effort to inform our users about how they can stay safe.

And that’s how remote access software comes together! As you see, for many cases, there is no better alternative but to use a light and fast remote desktop application. Want to know more about AnyDesk? Take a look at these unusualuse cases.

The FAQ addresses common questions about our Contracts. All sections link to corresponding articles. For specific questions write a ticket to support@anydesk.com.

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What is the duration of my contract?

Each contract has the time span of 12 months (one year).

Do I need to renew my license?

No, your subscription will be automatically renewed if you don’t cancel it beforehand.

How do I cancel my subscription?

Log into the my.anydesk.com portal. Click the “Cancellation Request” button, and simply fill out the form. You will receive a confirmation of your cancellation via email.

Does my contract end with the cancellation date?

You will be able to use your purchased license until the billing period ends, meaning if your contract has the time span 01.01.2020 – 01.01.2021, you will be able to use your purchased license for the whole time span.

Do I have the right of withdrawal?

Yes, you have a right to cancel your subscription within a specified time frame. We have a 14 day money-back guarantee.

Can I pay my subscription monthly?

I have realized that I need an additional session or upgrade. How do I go about the order?

You can upgrade your license at any time, or opt to add more sessions. You can order either of these options via the web portal at my.anydesk.com. A thorough step-by-step instruction manual can be found here: Upgrade License.

I am trying to pay, but it keeps redirecting me to another page. Why?

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If your credit card provider is redirecting you to another page to put in a secure pin or ask for additional authorization, please contact them directly. This usually happens when the credit card has a 3D secure feature implemented.

The transaction can also fail if it is not recognized as a common or safe purchase. In this case, the transaction will be blocked by the credit card provider. If this happens to you, please contact your credit card provider directly.

Which payment methods do you accept?

We accept payments via Visa, Mastercard, American Express, JCB, and PayPal. Bank transfers are only accepted for DACH.

Where can I find my invoices?

You can view and download your invoices at the web portal https://my.anydesk.com/login. Go to Settings and choose Invoices. For any specific questions regarding your payments, please contact our billing department at billing@anydesk.com.

I lost my password for the AnyDesk portal. How do I access my account?

To recover your password, go to my.anydesk.com and hit the Forgot Your Password? Button. We will send a reset email to the address stored in your account.